Cancellation policy
Morvia Subscription Terms
WHAT YOU ARE SIGNING UP FOR
When you select the subscribe and save option at checkout, you are enrolling in a recurring subscription. This means we will automatically charge your payment method and ship you a new order on a repeating schedule until you cancel.
YOUR DISCOUNT
Subscribing takes 30% off the regular price, and that discount stays the same for as long as your subscription is active. It applies to every order, not just your first.
BILLING AND FREQUENCY
Your billing schedule matches how much product you ordered, so your next delivery arrives around the time you run out.
- 1 bottle: you are charged every 30 days
- 2 bottles: you are charged every 60 days
- 3 bottles: you are charged every 90 days
Your first charge is taken at checkout. Every renewal after that is charged automatically on the schedule above, at the same 30% discounted price, plus any applicable shipping and tax.
Shipping is $2.95 within the United States, and free on orders of two bottles or more.
HOW TO CANCEL
You can cancel at any time. There is no minimum number of orders and no cancellation fee.
1. Go to the Manage Your Order and Subscriptions page
2. Click Manage Subscription
3. Follow the steps to cancel
If that does not work for any reason, email us at morviaco@gmail.com and we will cancel it for you.
Please cancel at least 24 hours before your next scheduled billing date so the charge does not go through. If you cancel after an order has already been billed, that order still ships and your subscription ends after it.
SKIPPING, PAUSING AND CHANGING
From the same Manage Subscription page you can also skip a delivery, pause your subscription, change how often it ships, change the quantity, or update your shipping address and payment method. Any change made at least 24 hours before your next billing date applies to that order.
REMINDERS BEFORE WE BILL YOU
We will email you before each renewal so a charge never takes you by surprise. That email includes the amount, the date, and a direct link to manage or cancel.
PRICE CHANGES
If we ever change the price of your subscription, we will email you at least 30 days before the change takes effect, so you can cancel first if you want to.
FAILED PAYMENTS
If a payment does not go through, we will try again over the following days and email you to update your card. If it still fails, your subscription is paused and nothing ships.
REFUNDS AND THE 90-DAY GUARANTEE
Our 90-day money back guarantee applies to your first order. If Morvia does not work for you, email morviaco@gmail.com within 90 days of that order for a full refund. You do not need to send the bottles back.
Renewal orders can be refunded if you contact us within 30 days of the charge and the order is unopened, or if the order was billed after you had already cancelled.
CONTACT
Email: morviaco@gmail.com
We answer every email within 1 business day.